Frequently Asked Questions
Curious about our editions? Deliveries? Social impact? You’ve come to the right place.
Art editions are highly collectible artworks created in direct collaboration with the artist and/or their studio and available in collections of various numbers. As opposed to original artworks, editions are more accessible and affordable, allowing a broader pool of collectors the chance to invest in work from their favorite artist.
- Limited Edition: editions available in defined quantities, a fixed number that will determine the amount of skate decks that will ever be produced for an artwork. All limited editions come with a numbered Certificate of Authenticity. Some editions are also numbered on the top print — see product pictures. Once they’re gone, they’re gone.
- Open Edition: these editions are not limited, which means that an indefinite number can be produced and restocked over the course of a set period. Newsletter subscribers get first updates on when that period is nearing an end.
- Original Artwork: usually hand-made by the artist and unique, these artworks are the most exclusive pieces in each collection. Coming in varied sizes and textures, they are rare collectibles from the artist straight to your wall.
- Time Limited Edition: a timed release allows us to sell a skate art edition for a set period of time. Once the window ends, the release won't be available to buy anymore.
While you could definitely skate on them if you wanted to, we provide you with one wall mount per deck to hang them on your wall, just like a painting. Please note that if you do decide to skate the edition, its warranty is automatically voided.
Direct exposure to sunlight might result in discoloration and damage to your editions. To avoid this, we strongly suggest hanging your art-decks away from direct natural light.
Dust your edition gently with a microfiber cloth as needed. Avoid exposure to chemicals and direct sunlight as these might cause surface damage and discoloration.
“Hand-signed” refers to the original signature of the artist. Certain limited editions and original artworks feature this signature in addition to other types of printed artist branding.
We make a commitment to the social projects we fund: at least 10% of all sales goes directly to them. Working with our partners, we help empower at-risk youth, build new skateparks and develop education facilities and resource programs. Since 2014, we have generated over $1,650,000 to support social projects around the world.
THE SKATEROOM makes art accessible to all by delivering WORLDWIDE.
We ship express using our preferred courier, UPS. Delivery usually takes 3-5 days after shipping. You will also receive a tracking number to make it easier to follow your purchase.
Please note that in the case of pre-orders or periods of high demand these shipping times may be extended.
THE SKATEROOM makes art accessible to everyone by delivering WORLDWIDE from our warehouse in Belgium.
Taxes are calculated according to your shipping destination. Make sure you select your location to view the correct shipping costs.
Price listings will appear in EUR for countries within the European economic zone. All other territories will have a price listing in USD.
Please note that some non-EU countries do require duty or import fees on your order when above a certain value. Our product prices and shipping costs do not include those fees as national policies are very different from one country to another. The payment of customs fees would be handled directly with the carrier.
Also to note for USA, certain shipments that exceeds an amount ($2500) may be subject to customs control and customer may be contacted to provide additional information such as: TAX ID, EIN, or SSN.
You have up to 31 days after receiving your order to request a return.
The 31-day return policy is applicable on all products except limited hand-signed editions. Contact us by email at: info@theskateroom.com, we will then provide you with a return label so you can easily send us back the product in the same condition as when received, accompanied by the original packaging and documentation.
While you are not required to create an account to make a purchase, having one allows you to track your order more easily.
At THE SKATEROOM, accessible from https://theskateroom.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by THE SKATEROOM and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
THE SKATEROOM SPRL legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
- THE SKATEROOM SPRL needs to perform a contract with you
- You have given THE SKATEROOM SPRL permission to do so
- Processing your personal information is in THE SKATEROOM SPRL legitimate interests
- THE SKATEROOM SPRL needs to comply with the law
THE SKATEROOM SPRL will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator and the GDPR Privacy Policy Generator.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
Log Files
THE SKATEROOM follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, THE SKATEROOM uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of THE SKATEROOM.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on THE SKATEROOM, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that THE SKATEROOM has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
THE SKATEROOM’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
THE SKATEROOM does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Online Privacy Policy Only
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in THE SKATEROOM. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Cookie Policy for THE SKATEROOM
This is the Cookie Policy for THE SKATEROOM, accessible from https://theskateroom.com/
You can always configure your cookie settings: Configure
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies, please read “What Are Cookies”.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
- Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
- Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
- Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
- As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Cookies Policy Template Generator and the Privacy Policy Template Generator.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
- Email: info@theskateroom.com
In 2019, THE SKATEROOM received a B Corp Certification. Certified B Corps are distinguishing themselves in a cluttered marketplace by offering a more transparent, ethical and positive approach to business. At THE SKATEROOM, we have been practicing engaged consumption and responsible product manufacturing from day one. Becoming a certified B Corporation was not a question, but the logical next step in our evolution.
The sourcing of our boards is something we take very seriously. We work exclusively with Grade A Maple from certified sustainable forests in Canada. We are also CO2 neutral and use water-based ink for our prints.
When selecting projects for funding, we implement eligibility requirements and keep regular track of their maintenance through requesting impact measurement reports, activity reports every trimester, organizing on-site visits and regular calls, as well as keeping close contact with the project leaders.
Through 10% of our sales, we predominantly finance social projects that use skateboarding as a tool for at-risk global youth empowerment, building new skateparks and developing education facilities and resource programs.
Since our launch in 2014, we have proudly funded more than $1,650,000 in support of various social projects.
Social impact is at the core of who we are and what we stand for. Working with our partners, we help empower at-risk youth, build new skateparks and develop education facilities & resource programs through donating 10% of all sales directly to them.
We strive to be a leading example of the social enterprise category. With a growing environmental, humanitarian and economical crisis, we believe for-profit companies share a moral obligation to address global challenges as a united front. As a social enterprise, we are creating new relationships by engaging different stakeholders with complementary competencies: artists, art-buyers, and social projects empowering disadvantaged youths. Our motivation is to show that a company can do things differently through supporting communities, minimizing its environmental impact while being profitable in order to inspire other traditional businesses to follow the same path.
As defined by the UK department of Energy and Climate Change, “carbon neutral” means that – through a transparent process of calculating emissions, reducing those emissions and offsetting residual emissions – net carbon emissions equal zero. Since 2016, THE SKATEROOM is CO2-Neutral certified through an external audit conducted by CO2 Logic.