FAQs

How can we help you?

Delivery

We ship express using our preferred courier, UPS. Delivery usually takes 3-5 days after shipping. You will also receive a tracking number to make it easier to follow your purchase.

Taxes are calculated according to your shipping destination. Make sure you select your location to view the correct shipping costs. Price listings will appear in EUR for countries within the European economic zone. All other territories will have a price listing in USD.

Our delivery time starts from the moment an order is accepted and includes a 48-hour period where your items will be processed and dispatched. Please note, this can take longer during busy periods.

Once we process your order, you will receive an email containing a tracking number to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting ‘My Orders’ or directly on the UPS tracking page by clicking here.

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